BBB Launching New Ratings System

The Better Business Bureau will launch a new ratings system for businesses Tuesday. Charlie Mattingly with the bureau’s Louisville office says the new, nationwide letter grade system will replace the less-detailed scale of “satisfactory” or “unsatisfactory.” He says it’s been test-marketed in other parts of the country. “There have been about five Better Business Bureaus […]

Bankruptcies Could Affect Gift Card Values

Many people have likely received gifts cards as holiday presents this week, but consumer advocates caution that with the current economic climate, it’s possible such cards could lose their value if the company that issues them goes bankrupt. Charlie Mattingly with the Better Business Bureau office in Louisville says it all depends on the type […]

KY Attorney General Issues Price-Gouging Advisory

Kentucky Attorney General Jack Conway says his office has fielded hundreds of complaint calls about price-gouging across the state in the wake of Sunday’s severe weather. Spokesperson Shelley Catharine Johnson says an emergency declaration signed by Governor Steve Beshear Friday to prevent price gouging applies to numerous items. “Which would include generators. The statute specifially […]