Coal-fired electricity is one of the reasons Kentucky’s utility rates are among the lowest in the nation. And as new pollution regulations take effect, coal is the reason Kentucky will be among the hardest hit states. Rate increases currently before the Public Service Commission are one sign of the changing tide.
An independent review ordered by the Public Service Commission has found Kentucky Utilities and Louisville Gas and Electric’s customer service falling short of what is expected. The report was released today. The review found that satisfaction with the utility’s customer service has steadily declined since 2008, and that call centers around the state aren’t meeting… Continue reading Independent Audit Finds LG&E, KU Customer Service Lacking
One of the Kentucky Public Service Commission’s public meetings on proposed utility rate increases is scheduled for tonight in Louisville. Commissioners will give an educational presentation about the request, then take testimony from the public. Louisville Gas and Electric and Kentucky Utilities have requested that the PSC allow them to raise utility rates to pay… Continue reading PSC Will Hold Public Meeting on Utility Increases in Louisville Tonight
The Kentucky Public Service Commission has scheduled four public meetings next month around the state so commissioners can hear testimony from the public about proposed utility rate increases. Louisville Gas & Electric and Kentucky Utilities have requested the PSC allow them to raise utility rates to pay for environmental upgrades to their power plants. LG&E… Continue reading PSC Sets Dates for Public Comment on Rate Increases
Saturday evening’s storm knocked out power to more than 120,000 area residents, and crews have been working since then to restore electricity. The work will be expensive, and ratepayers will shoulder the burden. Louisville Gas & Electric and Kentucky Utilities have a special account they use to finance storm damages. But in the case of… Continue reading Storm Damage May Lead to Higher Electricity Rates