After Jefferson County Public Schools mailed around 6,500 ACT Explore 8th grade test scores to wrong addresses, the district is now asking parents to shred tests they’ve received that contain another child’s score.
JCPS officials recognized the error on Wednesday after parents called, wondering why they were mailed scores for children who weren’t theirs.
“Parents are trying to be helpful. They’re calling us and saying the wrong score is there. And the thing that gets me is we have the student name on the envelope, which is the report that’s in the envelope, but we have the address of another student,” said Robert Rodosky, with JCPS accountability.
The district used normal mailing procedures, but somewhere along the line a mistake was made, he said.
“The one quality check that we didn’t have was to also match the street address because in the past just checking on the student name, the city, and the zip code was enough to ensure that it was going to the right place,” he said.
JCPS has 20 days to mail the scores once the district receives them and there are several quality control checkpoints before mailing, said Rodosky. The district may now have to add one more, he said.
JCPS is asking parents to shred any test they’ve received from another student. The cost to order the tests and mail new scores will be over $4,000 dollars.